Privacy policy

Loire Pilates is committed to protecting your privacy and treating your personal data with the utmost care. This privacy policy explains what data we collect, how we use it, and your rights regarding this data.

We collect the following data:

• The contact form: first name, last name, email, phone if you give it, subject and message.
• The newsletter: your email, and the page where you signed up.
• The account, if you open one: first name, last name, email, password stored as a fingerprint and never in clear text, date of last sign-in, class sign-ups.
• The server’s technical logs: errors, sign-in attempts (the identifier is replaced by a fingerprint) and page loading times, with no IP address and no email in clear text.

Your data is used to:

• Manage your bookings and account
• Provide the requested services
• Communicate with you regarding our services
• Improve our website and services
• Comply with our legal obligations

We process your data on the following legal bases:

• Contract execution when you use our services
• Your consent for sending marketing communications
• Our legitimate interest in improving our services
• Our legal obligations

Traffic on this site is measured by Umami, a free software tool installed on the server of the site’s host, with no third-party service; the script is served from this domain. It sets no cookie and does not record your IP address. It notes the page read, the page you came from, the type of device, the browser, the language and an approximate location. To count visitors without naming them, it computes a fingerprint of your IP address and browser, mixed with a key that changes every month: from one month to the next, the same person can no longer be recognised.

These statistics only tell us how many people come and which pages they read, nothing else: no advertising, no cross-referencing, nothing passed on to a third party. They stay on this server; no automatic deletion is set up there yet.

What the site keeps, and for how long:

• Contact form messages: kept in the site’s database until the studio deletes them; no automatic deletion is set up yet.
• Newsletter email: kept for as long as you stay subscribed, deleted on request.
• Account and class sign-ups: kept for as long as the account exists, deleted with it on request.
• Technical logs: six months at most, then deleted by the server.
• IP address, to slow down repeated form submissions: kept in memory, never written, and forgotten in under two hours.

The website and its database are hosted in France by OVH SAS, 2 rue Kellermann, 59100 Roubaix, on servers located in Strasbourg. Online class booking takes place on Miranda Flow, a separate service: the information you enter there is covered by its own privacy policy.

In accordance with GDPR, you have the following rights:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure (right to be forgotten)
• Right to limit processing
• Right to data portability
• Right to object to processing

We implement appropriate security measures to protect your data against unauthorized access, modification, disclosure, or destruction.

This site only sets the cookies it needs to work: your session cookie when you are signed in, for 30 days at most; your language choice, kept for one year. It sets no advertising cookies, and its audience measurement uses none. You can delete or block cookies in your browser settings; without a session cookie, signing in to your account is no longer possible.

We reserve the right to modify this privacy policy at any time. Changes will take effect upon publication on the site.

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

By email

artfitstudieau@orange.fr

By mail

52 avenue de la Gare, 49290 Chalonnes-sur-Loire